Privacy Policy

At Papaya & Bamboo data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this privacy policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.

By availing our services you acknowledge your acceptance of the terms of this privacy policy, expressly consent to our use and disclosure of your personal information in accordance with this privacy policy and that any personal information provided by you through us is provided under a lawful contract. 

We are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. 

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1.     INFORMATION WE COLLECT:

You provide us information about yourself – Your first name, last Name, mobile number, e-mail address etc. If you correspond with us by e-mail, we may retain the content of your e-mail messages, your e-mail address, and our responses. Additionally, we store information about users’ contacts when users manually enter contact e-mail addresses or transfer contact information from other online social networks. We also collect general information about your use of our services.

2.     INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE OUR SERVICES:

When you access or use our Services, we automatically collect information about you, including:

a) Usage Information: If you choose to post messages on our message boards, online/ offline chats or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the site, we may collect such information into a file specific to you.

b) Log Information: We log information about your use of our website, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our website.

c) Device Information: We may collect information about the device you use to access our services, including  your computer's Internet protocol (IP) address, browser type, operating system, date and time information and other technical information about your system 

d) Location Information: With your consent, we may collect information about the location of your device to facilitate your use of certain features of our services, determine the speed at which your device is traveling, add location-based filters, and for any other purposes.

e) Information collected by cookies and other tracking technologies: We use various technologies to collect information, and this may include sending cookies to you. A "cookie" is a small data file transferred to your computer’s hard drive that allows a website to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your web experience. Accepting a cookie does not provide us access to your computer or any personally identifiable information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus. Most browsers automatically accept cookies, but you can usually adjust yours (Microsoft Internet Explorer, Firefox or Google Chrome) to notify you of cookie placement requests, refuse certain cookies, or decline cookies completely. If you turn off cookies completely, there may be some website features that will not be available to you, and some web pages may not display properly. To support the personalized features of our website (such as your country and language codes and browsing functions) we must send a cookie to your computer’s hard drive and/or use cookie-based authentication to identify you as a registered website user. We do not, however, use so-called "surveillance" cookies that track your activity elsewhere on the Web. We may also collect information using web beacons (also known as "tracking pixels"). 

f) “Web beacons” or clear .gifs are small pieces of code placed on a web page to monitor behavior and collect data about the visitors viewing a web page. For example, web beacons or similar technology can be used to count the users who visit a website or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons or similar technology on our services from time to time for this and other purposes.

3.     INFORMATION SHARED DURING TRANSACTION:

 I.  You agree that you will enter into transactions with third parties through our website and will share your personally identifiable information with them for easy completion of the transaction. You hereby expressly agree that we shall not be involved or held liable for any breach of the privacy or security of that data. The said breach, if any, shall be a matter of dispute between you and the third party and we shall not be held liable or be issued a notice for the same.  

 II.  We STRONGLY recommend that you should be careful and vigilant while disclosing your personally identifiable details with your transaction partner. Please do not disclose your bank and account details to anyone through our website or to any individual whom you have met through our website.  

4.     HOW WE USE YOUR INFORMATION:

I.  We use the personal information we collect to fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

II.  By providing us your e-mail address, you consent to us using the e-mail address to send you our website and services related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send notifications of activity on our website to the e-mail address you give us, in accordance with any applicable privacy settings. We may use your e-mail address to send you other messages, such as newsletters, changes to our features, new services, events or other information. If you do not want to receive optional e-mail messages, you may modify your settings to opt out.

III.  Our settings may also allow you to adjust your communications preferences. If you do not wish to receive promotional email messages from us, you may opt out by following the unsubscribe instructions in those emails. If you opt out, you will still receive non-promotional emails from us about our Services.

IV.  Following termination or deactivation of your services, we may (but are under no obligation to) retain your information for archival purposes. We will not publicly disclose any of your personally identifiable information other than as described in this privacy policy.

V.  Following termination or deactivation of your services, we shall be under an obligation to delete all your personal information if you notify the same to us through email with subject as “Personal Information Removal” to contact@papayaandbamboo.com.

VI.  At our sole discretion, for any reason or no reason at all, we reserve the right to remove any content or messages, if we believe that such action is necessary (a) to conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce this policy, to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our website; or (c) to exercise or protect the rights, property, or personal safety of the website, our users, or others.

VII.  Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. In connection with their performance of functions on our behalf, we may share personally identifiable information with such companies and individuals as needed for them to perform their functions, but we do not permit such entities and individuals to use personally identifiable information for other purposes. In addition, we may provide non-personally-identifiable information to advertisers and other third parties for their use in marketing efforts for us, themselves, or others. If you are not interested in receiving targeted advertisements or other marketing information or materials as a result of such efforts, you may adjust the settings on your hardware devices to prevent the use of your non-personally-identifiable information in this manner.

VIII.  In-House Promotions: We may on occasion combine information we receive through our services with outside records to enhance our ability to market our products and services that may be of interest to you. If you have signed up to receive our e-mails and prefer not to receive marketing information in connection with our services, please follow the “unsubscribe” instructions provided on any marketing e-mail you receive in connection with our services.

IX.  User Submissions: If you participate in any online forum/communities, chat sessions and/or blogs, or otherwise post in any user comment field visible to other users of our Services, any information that you submit or post will be visible to and may be read, collected or used by others who use our services. We are not responsible for any information, including personally identifiable information, you choose to submit in any such user comment field.

 5.     HOW WE SHARE YOUR INFORMATION:

 I.  As a matter of policy, we will not sell or rent information about you and we will not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights.

 II.  We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We may share your data with our services providers who process your personal information to provide services to us or on our behalf.  We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes.

III.  You may decline to submit personally identifiable information through the services, in which case we may not be able to provide certain services to you. If you do not agree with our privacy policy or terms & conditions, please discontinue use of our service as your continued usage of the service will signify your assent to and acceptance of our privacy policy and terms & conditions.

IV.  WE CAN (AND YOU AUTHORIZE US TO) DISCLOSE ANY INFORMATION ABOUT YOU TO LAW ENFORCEMENT, OTHER GOVERNMENT OFFICIALS, ANY LAWSUIT OR ANY OTHER THIRD PARTY THAT WE, IN OUR SOLE DISCRETION, BELIEVE NECESSARY OR APPROPRIATE IN CONNECTION WITH AN INVESTIGATION OF FRAUD, INTELLECTUAL PROPERTY INFRINGEMENT, OR OTHER ACTIVITY THAT IS ILLEGAL OR MAY EXPOSE US, OR YOU, TO LIABILITY.

6.     ENSURING INFORMATION IS ACCURATE AND UP-TO-DATE

I.  We take reasonable precautions to ensure that the personal information we collect, use and disclose is complete, relevant and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you:

- Let us know if there are any errors in your personal information; and

- Keep us up-to-date with changes to your personal information such as your name or address. 

7.     HOW WE PROTECT YOUR INFORMATION:

I.  By using this website or the Services or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website or services.

II.  We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal Information. Your sensitive information, such as credit card information, is encrypted when it is transmitted to us. Our employees are trained and required to safeguard your information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Using unsecured wi-fi or other unprotected networks to submit messages through the service is never recommended. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.

III.  However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Please do not send us credit card information and/or other sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contact Us" section available on our website.

8.     PHISHING OR FALSE EMAILS:

If you receive an unsolicited email that appears to be from us or one of our members that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email is likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a "phisher" or "spoofer." We do not ask for this type of information in an email. Do not provide the information or click on the link.  Please contact us at contact@papayaandbamboo.com if you get an email like this.

9.     LINKS TO THIRD PARTY WEBSITES:

Our Website contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

10.  COLLECTION OF INFORMATION BY THIRD-PARTY SITES, SERVICES, AD SERVERS AND SPONSORS

 I.  Our services may contain links to other websites or services whose information practices may be different than ours. For example, while using our website, you may link to a third party’s website via a window opened within (or on top of) our Platform. Some of our Services may allow users to interface with third party websites or services, such as Facebook and Twitter. You will remain logged into those third party websites or services until you actively log off. By interfacing with those third party websites or services, you are allowing our Services to access your information that is or becomes available via such third party websites or services, and you are agreeing to those third party’s applicable terms and conditions. Once you log onto any such third party websites or services, the content you post there may also post to our services. Our privacy policy and procedures may or may not be consistent with the policies and procedures of such third party websites or services, and when you visit such websites or services our Privacy Policy does not apply to personally identifiable information and other data collected by the third party. You should consult, read and understand the privacy notices of such third parties before choosing to provide personally identifiable information on any such websites or services.

II.  Our services may also use a third party ad server to present the advertisements that you may see on our services. These third party ad servers may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our privacy policy.

11.  BREACH OF PRIVACY POLICY:

We reserve the right to terminate or suspend your usage of this website immediately if you are found to be in violation of our privacy policy. We sincerely request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be Hong Kong.

12.  CONTACT US:

If you have any questions about this privacy policy, our practices relating to the website, or your dealings with us, please contact the privacy team at: contact@papayaandbamboo.com.

 

Last viewed